PRIVACY POLICY

This website (www.jolenehermanson.com) is owned and operated by Jolene Hermanson (we, us, our). This privacy policy is to disclose the ways our website collects, uses, discloses, and manages the data of its visitors and customers (you).

We receive, collect and store any information you enter on our website or provide us in any other way, including personally identifiable information such as e-mail address, names, communications, height, weight, nutritional or weight challenges, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We will never sell or redistribute your personal information in any way.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our services, including weight loss and nutrition coaching and personal nutrition guides;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform and FloDesk.com platform. Wix.com and FloDesk.com provide us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s and FloDesk.com's data storage, databases and the general Wix.com and FloDesk.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and FloDesk.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, or text messages.

If you don’t want us to process your data anymore, please contact us at jolene@jolenehermanson.com.

This website uses cookies. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site, and:

To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at jolene@jolenehermanson.com.